Ovum identified key capabilities of identity management vendors and products, to help organizations select the most appropriate solutions. Decision factors included technology, reputation, market presence and customer service.
-- as stated in the 2010 Decision Matrix: Selecting an Identity and Access Management Vendor released by Ovum.
The Ovum report included coverage of Hitachi ID, as well as a number of larger IAM vendors. While larger vendors, such as IBM, CA, Novell and Oracle, have larger market share, Ovum recommended Hitachi ID as a 'vendor to consider' based on both an extensive and well integrated solution set and excellent customer service.
-- as stated in the 2010 Decision Matrix: Selecting an Identity and Access Management Vendor released by Ovum.
Hitachi ID has been the surprise find of this research exercise, and in the Customer Sentiment dimension the vendor leaves its much larger peers far behind. There is no Customer Sentiment dimension in which the vendor is not represented as a leader, which is truly remarkable.
-- as stated in the 2010 Decision Matrix: Selecting an Identity and Access Management Vendor released by Ovum.
M-Tech's technical support was excellent. They managed the installation process pro-actively, and were able to answer all our questions promptly. As a result, we got Password Manager installed very quickly.
-- Vit Kantor, Spectrum Systems
Sybase feels that one of M-Tech's strongest assets is the excellent customer support they provide.
-- Bruce Macdonald, Sybase
Password Manager addresses the problem of offering a self-service password reset and synchronization capability without having to deploy a third-party GINA DLL at each desktop. This is an effective way to reduce the cost of deployment and on-going management of this type of solution.
-- Jackson Shaw, Program Manager, MetaDirectory, Microsoft Corporation
The business benefits of Hitachi ID Systems identity and access management solutions have been realized by many of the top Fortune and global enterprise organizations around the world.
Our broad, rich customer base of 800+ customers represents every industry and government sector, including:
For further information on Hitachi ID customers, references and case studies, please contact an account manager.
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