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M-Tech and ITS partner to deliver security solutions

July 21, 2000

M-Tech, the developer of P-Synch, the leading total password management solution selected by organizations worldwide, and ITS, a company providing managed security services (MSS) solutions via its Janus Operations (tm), have partnered to offer customers password management as a component of a complete information technology security offering.

Under the terms of the partnership, ITS will incorporate P-Synch into its Janus Operations offering to assist customers looking to reduce the incidence of password related calls to their help desks and improve password related security. P-Synch reduces password related incidents to the help desk by at least 85%, and streamlines the remaining calls to only few minutes. The payback period is very short, and most companies will see a return on their investment within a couple of months.

ITS' Janus Operations(tm) centers (named after the Roman god of gates and doors, who can look outwards and inwards simultaneously) will offer fully certified enterprise managed security services. As part of this initiative, ITS has chosen P-Synch as the solution for customers total password synchronization and reset needs.

"Many of our security consulting customers have identified password management as a primary concern. The partnership with M-Tech will allow us to offer our customers a total password management solution that fits with our mission of helping companies manage e-business risk, making their potential for profitability better." said Richard Charland, ITS's President and CEO.

"M-Tech supports the ITS vision to design, deploy and manage web-centric security operations centers, to provide collaborative security to public and private clients. P-Synch fits nicely into this vision, as it offers joint customers the ability to improve password related security, while at the same time reducing password related calls to the help desk " said M-Tech's Director of Technology, Idan Shoham. "Our joint customers will see immediate return on investment and increased organizational productivity and security."

About ITS:

Infinity Technology Services (ITS) Inc., headquartered in Ottawa, Ontario, Canada, is the source for state-of-the-art, cost-effective enterprise security engineering services in support of e-business. The company's experienced IT security professionals have delivered security solutions through-out the world.

ITS operates in the global telecommunications infrastructure market. ITS's Janus Operations(tm) will provide fully certified, enterprise, real-time continually enhanced managed security services.

About M-Tech

M-Tech is a computer security products company. The M-Tech identity management suite streamlines both password management and account provisioning, in addition to improving user self-service, and reducing user support costs. Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager improve the security of network systems and lower their operating costs. The M-Tech client list includes top Fortune-500 companies such as Ford Motor Company, Sears Roebuck, AT&T Wireless, Bristol-Myers Squibb, and many more. For more information, please visit:

P-Synch can synchronize user passwords across all systems and platforms; enforce enterprise-wide password strength policies; allow support staff to reset passwords on every system, with no special administrative rights; allow authenticated users to reset their own forgotten passwords; P-Synch reduces support costs while improving network security.

P-Synch reduces or eliminates password problems with user self-service password resets, which direct problems away from the help desk, and with help desk password resets, which streamline the problem resolution process. More information on P-Synch is available on the World Wide Web at, or call 1.403.233.0740.

Phone: 1.403.233.0740
Fax: 1.403.233.0725