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Banco Popular de Puerto Rico selects P-Synch to reduce password reset calls at the help desk


November 13, 2002
Calgary, Alberta

Major bank provides self-service password management for 10,000 employees

Banco Popular has purchased P-Synch, the Total Password Management Solution, to reduce their help desk call volume and simplify password management for over 10,000 users. M-Tech Mercury Information Technology Inc., which produces P-Synch along with ID-Synch as part of its identity management suite, announced the purchase today.

Banco Popular de Puerto Rico, is a major subsidiary of Popular, Inc. With $ 32 billion in assets, Popular Inc. is a major financial services provider to Puerto Rico, the Caribbean, and continental United States.

Banco Popular will deploy P-Synch on Novell, NT, 2000, Unix, AS/400, OS/390, Tandem, SQL, Oracle, SAP and Peregrine Service Center.

Banco Popular Rafael Llanos, Assistant Vice-President and Information Security Department Manager said, "We were very impressed by P-Synch's transparent synchronization feature. By reducing the number of passwords, and providing employees with a means to reset their own passwords, we will significantly reduce our help desk costs".

"We also required a solution that would integrate well with Peregrine Service Center", Rafael Llanos said.

"We are very pleased to have been chosen by Banco Popular to answer their password synchronization and reset requirements", said Idan Shoham, M-Tech CTO.

About Banco Popular

Banco Popular is a subsidiary of Popular, Inc., a bank holding company with $32 billion in assets. The corporation's common stock is traded on NASDAQ under the symbol BPOP.

About M-Tech

M-Tech is a computer security products company. The M-Tech identity management suite streamlines both password management and account provisioning, in addition to improving user self-service, and reducing user support costs. Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager improve the security of network systems and lower their operating costs. The M-Tech client list includes top Fortune-500 companies such as Ford Motor Company, Sears Roebuck, AT&T Wireless, Bristol-Myers Squibb, and many more. For more information, please visit: Hitachi-ID.com

For further information, please contact
Karine Aviv
1.403.233.0740
karine@Hitachi-ID.com