M-Tech Delivers Password Management Solution to Eastern Illinois University
Deployment of P-Synch Reduces Help Desk Calls, Resulting in Significant Cost Savings
Calgary, AB - May 15, 2003 - M-Tech Information Technology, Inc., the leading provider of identity management solutions, today announced that Eastern Illinois University has implemented P-Synch, the industry's most complete password management solution, to empower over 13,000 students, faculty and staff to synchronize and reset their passwords across all major university systems and applications.
Eastern Illinois University students, faculty and staff have access to P-Synch 24 hours a day, 7 days a week through any web browser. Since deployment, P-Synch has reduced help desk call volume, resulting in substantial cost savings and a significant increase in user satisfaction.
"We had two main requirements for this project. One was to provide students and faculty with a dependable, flexible and easy to use password management solution. The second was for a solution that would deliver consistent functionality across all the different platforms we work with," says Brian Murphy, Director of IS at Eastern Illinois University. "P-Synch was the only solution in the market to meet our prerequisites. Working with M-Tech was the obvious choice for us."
P-Synch's adoption by the university population has been outstanding. University students are introduced to P-Synch as soon as their accounts are created. Students are directed to a website that educates them on how to access P-Synch, reset their passwords and answers any other questions they might have about P-Synch. The helpdesk is no longer bombarded with password issues at the beginning of each new semester, and help desk staff is able to focus on other support issues.
"M-Tech has great success proving a rapid ROI in our deployments," said Gideon Shoham, M-Tech's CEO. "The results measured at Eastern Illinois University illustrate that even in a challenging environment, with massive user turnover every few months, M-Tech's identity management solutions deliver value quickly and effectively."
About M-Tech Information Technology, Inc.
M-Tech is a leading provider of identity management solutions. M-Tech's solutions streamline both password and access management processes, giving organizations a quick ROI and improved security. M-Tech's product suite has a wide range of licensed users ranging from mid-sized companies to global enterprise installations with hundreds of thousands of users. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.
M-Tech's customers include Avon, Bank of America, Bristol-Myers Squibb, Cisco, eBay, Ford Motor Company, Intel, Kimberly-Clark Corporation, Merck MetLife, NCR Corporation, Pfizer, Pitney Bowes, Sears, Shell, Symantec, Wells Fargo and many more.. For more information on M-Tech and its products, please visit Hitachi-ID.com call 1.403.233.0740.
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324