NCR Corporation Selects M-Tech's Identity Management Solutions
P-Synch to Deliver Password Synchronization and Self-Service Reset to Over 29,000 Users
Calgary, AB - August 27, 2003 - M-Tech Information Technology, Inc., a leading provider of identity management solutions, today announced that NCR Corporation (NYSE: NCR) has selected P-Synch to streamline the password management process for over 29,000 users worldwide. With P-Synch, NCR has had a reduction in call volume to the corporate help desk, increased user productivity, enhanced corporate security and decreased overall administration and support costs.
NCR is a leading global technology company with over $5.5 billion in revenues. "We selected M-Tech over other vendors because of P-Synch's flexibility, ease of use and scalability," said Bill Postel, Director - Global Workgroup Services, NCR Corporation. "The broad functionality of P-Synch will enable NCR to decrease user administration costs, increase productivity and enhance network security."
The deployment at NCR includes integration between P-Synch and NCR's call tracking system, Remedy ARS. When users perform a self-service password reset or when help desk analysts reset caller passwords, P-Synch automatically creates an appropriate Remedy ticket. Tickets reflecting successful operations are closed, and are subsequently available for reporting.
"NCR's selection of P-Synch reaffirms M-Tech's leadership in the password management market," said Gideon Shoham, M-Tech's CEO. "Millions of users worldwide are using M-Tech's identity management solutions to more securely and efficiently manage user access to IT resources."
About NCR CorporationNCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata® data warehouses and IT services provide Relationship Technology[tm] solutions that maximize the value of customer interactions. Based in Dayton, Ohio, NCR www.ncr.com. employs approximately 29,500 people worldwide.
About M-Tech Information Technology, Inc.M-Tech is a leading provider of identity management solutions. M-Tech's solutions streamline both password and access management processes, giving organizations a quick ROI and improved security. M-Tech's product suite has a wide range of licensed users ranging from mid-sized companies to global enterprise installations with hundreds of thousands of users. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.
M-Tech's customers include Avon, Bank of America, Bristol-Myers Squibb, Cisco, eBay, Ford Motor Company, Intel, Kimberly-Clark Corporation, Merck MetLife, NCR Corporation, Pfizer, Pitney Bowes, Sears, Shell, Symantec, Wells Fargo and many more.. For more information on M-Tech and its products, please visit Hitachi-ID.com or call 1.403.233.0740.
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324