Lend Lease Selects M-Tech's Powerful Identity Management Suite
Global Real Estate Company to Deploy M-Tech's Identity Management Solution to Streamline IT Support and User Administration
Calgary, AB - June 30, 2004 - M-Tech Information Technology, Inc., a
leading provider of identity management solutions, today announced that Lend Lease, a global leader in real estate investment, construction management and financing, has selected the Hitachi ID Management Suite
(Hitachi ID Management Suite) to streamline account provisioning for their 9,000 employees, as well as significantly reduce help desk call volume. Lend Lease will deploy the Hitachi ID Management Suite globally to its employees in over 500 locations in 44 countries, across several hundred servers and multiple environments.
Lend Lease faced several user management challenges that led to a corporate identity management initiative. On average, each employee requires access to as many as 14 systems, each with its own password. The impact of this complexity on users was felt by their help desk operations, as 30 percent of their approximately 90,000 support calls annually were related to password issues. In addition, Lend Lease required a consolidated and automated solution for user administration, to create, update and deactivate user accounts on a wide and globally distributed set of IT systems.
Lend Lease chose the M-Tech solution after an extensive review of leading IdM products from 6 vendors. A key consideration that led to selecting M-Tech included the solution's flexibility and ease of integration with both common, commercial off-the-shelf and custom applications in use at Lend Lease. Other advantages of the M-Tech solution included the broad functionality of the solution, its scalability, and the extensive M-Tech professional services offering.
"M-Tech offered a solution that was able to handle our complex heterogeneous environment, and required the least amount of custom integration compared to the other solutions we evaluated," said John Miles, IT head of risk and chief security officer with Lend Lease. "Identity data is becoming integral to every relationship that our enterprise is engaged in- with customers, suppliers, partners, subcontractors and employees. The Hitachi ID Management Suite is a critical component in addressing our current identity management requirements, while offering the flexibility for growth as our extended enterprise evolves over time."
"In addition, the M-Tech solution will enable the help desk operations staff to focus on more significant problems than password issues," stated Jay Skibinski, global chief information officer for Lend Lease. "It will also provide the opportunity for Lend Lease to up-skill and cross-skill the help desk operations staff, extend their knowledge base and provide them with more meaningful (career) challenges. This is a major win for our end users and my staff from a speed, quality, cost and value perspective."
M-Tech's customer-proven identity management solutions enable organizations to streamline user provisioning and password management processes. ID-Synch delivers the most comprehensive functionality for securely creating, modifying and deleting user accounts and profiles on enterprise systems and applications. P-Synch enables users to more effectively manage all of their credentials -- passwords, tokens, Q&A profiles and biometrics. P-Synch includes password synchronization and self-service password reset, both of which improve security while reducing IT support costs.
"Lend Lease's use of the features offered in the Hitachi ID Management Suite provides an excellent example of the scale of identity management implementations that are required by large global enterprises" said Robert Miller, vice president marketing for M-Tech. "Our solutions provide the breadth of functionality needed by our clients, while offering the flexibility and services to meet each customer's unique requirements now and in the future."
About Lend LeaseLend Lease is a leading global real estate group providing a full range of project management, construction, development, capital structuring and consulting services; and real estate investments, serving clients who invest in real estate equity or debt.
Listed on the Australian Stock Exchange, the Lend Lease Group operates in over 40 countries on six continents, with a significant presence in Australia, Asia, Europe, and the United States.
About M-Tech Information Technology, Inc.M-Tech is a leading provider of identity management solutions for the enterprise. The M-Tech Identity Management Suite combines ID-Synch for user provisioning, P-Synch for password management, ID-Access for self-service resource access and Hitachi ID Automated Discovery for account clean-up and reconciliation. Combined, these products offer a comprehensive identity management solution for mid-sized organizations to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.
M-Tech's customers include Avon, Bank of America, Bristol-Myers Squibb, Cisco, eBay, Ford Motor Company, Intel, Kimberly-Clark Corporation, Merck MetLife, NCR Corporation, Pfizer, Pitney Bowes, Sears, Shell, Symantec, Wells Fargo and many more.. For more information on M-Tech and its products, please visit Hitachi-ID.com or call 1.403.233.0740.
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324
©2004 Hitachi ID Systems, Inc. All rights reserved. Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager are trademarks of Hitachi ID Systems, Inc. in the United States, Canada, and all other countries. All other marks, symbols and trademarks are the property of their respective owners.