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M-Tech Announces Integration between Citrix MetaFrame Password Manager and P-Synch

Self-Service Password Reset, Assisted Reset and Automated Enrollment of Single Sign-On Credentials Deliver Cost Savings to MetaFrame Password Manager Customers

Citrix iForum Conference, Orlando, Florida - October 5, 2004 - M-Tech Information Technology, Inc., a leading provider of identity management solutions, today announced the integration between P-Synch, the company's leading password management solution, and MetaFrame Password Manager which adds significant capabilities to the Citrix product. One of the key features the new capabilities include is self-service password reset for forgotten or expired passwords. This eliminates the need for employees to call the help desk, enabling organizations to reduce password-related calls by 85 percent.

P-Synch will now allow Citrix customers to pre-enroll with internal Single Sign-On (SSO) credentials. This feature will expedite the subsequent deployment of Citrix MetaFrame Password Manager by skipping the manual enrollment phase. With a completed P-Synch integration, organizations can deploy SSO to all users with no additional enrollment required, after a cycle period where each user changes their password. This process eliminates a major hurdle for organizations that are deploying an enterprise wide SSO system, namely acquiring current user login IDs and passwords.

"Customers integrating P-Synch into their MetaFrame Password Manager environment are achieving significant cost reductions, both at deployment time and in ongoing help desk call volume," said Robert Miller, vice president of marketing for M-Tech. "The combination of the Citrix and M-Tech products delivers the best of both worlds: single sign-on and password management."

In addition, the P-Synch integration also provides MetaFrame Password Manager customers with assisted password reset capability, to limit the security privileges needed by help desk staff. This provides help desk analysts with access to user authentication data, to quickly and securely resolve password related calls. Also, the new integration allows for users to be issued a unique password on shared target systems. P-Synch can now be configured to periodically change user passwords on assigned systems and automatically update user SSO credentials. Users continue to sign in with their primary password, and are unaware of this security measure. Behind the scenes, P-Synch keeps user profiles current with ever-changing randomized passwords.

The P-Synch integration with Citrix MetaFrame Password Manager is available now. Contact M-Tech for more information at 1.403.233.0740.

About M-Tech Information Technology, Inc.

M-Tech is a leading provider of identity management solutions for the enterprise. The M-Tech Identity Management Suite combines ID-Synch for user provisioning, P-Synch for password management, ID-Access for self-service resource access, Hitachi ID Automated Discovery for account clean-up and reconciliation, Hitachi ID Access Certifier to provide regulatory assurance. Combined, these products offer a comprehensive identity management solution for mid-sized organizations to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.

M-Tech's customers include Avon, Bank of America, Bristol-Myers Squibb, Cisco, eBay, Ford Motor Company, Intel, Kimberly-Clark Corporation, Merck MetLife, NCR Corporation, Pfizer, Pitney Bowes, Sears, Shell, Symantec, Wells Fargo and many more.. For more information on M-Tech and its products, please visit or call 1.403.233.0740.

M-Tech Contact

Dawn Mallyon
VP Marketing
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324

©2004 Hitachi ID Systems, Inc. All rights reserved. Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager are trademarks of Hitachi ID Systems, Inc. in the United States, Canada, and all other countries. All other marks, symbols and trademarks are the property of their respective owners.
Citrix and MetaFrame are registered trademarks of Citrix Systems, Inc. in the US and other countries.