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Leading Research Firm Publishes Case Study with M-Tech's Identity Management Solutions

New Research Note Shows U.S. Beverage Producer Gained Substantial Cost Savings by Using Automated Password Reset

Calgary, AB - December 21, 2004 - M-Tech Information Technology, Inc., a leading provider of identity management solutions, today announced the availability of a new Gartner, Inc. research note profiling how a large U.S. beverage producer reduced its IT service desk costs by more than $600,000 in only one year by implementing P-Synch, M-Tech's password management solution. This new Gartner research note entitled "Automated Password Reset Can Cut IT Service Desk Costs" was published on December 13, 2004.

"Self-service password reset is a viable, cost saving information security control. It is, by far, one of the strongest business cases for automation," states Gartner analysts Roberta Witty and Kris Brittain in the research note.

P-Synch is part of the M-Tech Identity Management Suite that provides complete user provisioning, regulatory compliance management and password management technologies to large enterprise organizations.

"M-Tech has built its reputation on providing easily deployable Identity Management Solutions that result in a rapid ROI for our customers," said Robert Miller, vice president of marketing at M-Tech. "After the very successful launch of P-Synch, a record time was broken to implement ID-Synch", M-Tech's user provisioning solution. "This new Gartner report featuring P-Synch provides important information for organizations that are looking to implement identity management solutions in the near future."

This new research note can be found on the Gartner website at:

About M-Tech Information Technology, Inc.

M-Tech is a leading provider of identity management solutions for the enterprise. The Hitachi ID Management Suite combines ID-Synch for user provisioning, P-Synch for password management, ID-Certify to provide regulatory compliance, ID-Access for self-service resource access, ID-Telephony for telephone password reset and Hitachi ID Automated Discovery for account clean-up and reconciliation. Combined, these products offer a comprehensive identity management solution for mid-sized organizations to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months.

M-Tech's customers include Avon, Bank of America, Bristol-Myers Squibb, Cisco, eBay, Ford Motor Company, Intel, Kimberly-Clark Corporation, Merck MetLife, NCR Corporation, Pfizer, Pitney Bowes, Sears, Shell, Symantec, Wells Fargo and many more.. For more information on M-Tech and its products, please visit or call 1.403.233.0740.

M-Tech Contact

Dawn Mallyon
VP Marketing
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324

©2004 Hitachi ID Systems, Inc. All rights reserved. Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager are trademarks of Hitachi ID Systems, Inc. in the United States, Canada, and all other countries. All other marks, symbols and trademarks are the property of their respective owners.