M-Tech's Identity Management Solution Supports Richardson Partners Financial Limited's Rapid Growth
M-Tech Delivers Identity Management Software to Leading Wealth Management Organization
Calgary, AB - April 12, 2005 - M-Tech Information Technology, Inc., a leading provider of identity management (IDM) solutions, today announced that Richardson Partners Financial Ltd., Canada's fastest growing independent wealth management firm, has chosen M-Tech as their identity management provider.
Richardson Partners Financial is committed to offering affluent Canadians customized solutions and providing the highest level of customer service. To meet these standards, advisors must have access to information in a cost-effective, timely and secure manner. As a result, M-Tech's solutions were selected to improve user productivity by enabling password synchronization, self-service password resets and to streamline help desk assisted resets.
Attracting the top advisors in Canada is another important initiative for Richardson Partners Financial. Identity management software provides advisors with the ability to be self-sufficient - for example, if an advisor is working late or on the weekend, and forgot or locked out a password, they can reset their passwords immediately, without calling or waiting for service. The goal is to ensure that advisors and staff are always connected to the resources they need, and can remain focused on serving clients.
"M-Tech's solutions have significantly reduced calls to our help desk," says Andrew McKinney, Director of Technical Services at Richardson Partners Financial. "As a result, we are able to control costs and remain flexible to customer requests. This improves efficiency, allowing our advisors to be more responsive to customers. With the deployment of P-Synch, the number of calls made to the help desk for password resets has decreased substantially," adds McKinney.
Richardson Partners Financial's technological requirements include low ongoing system maintenance. This objective is met by a combination of P-Synch's auto-discovery and self-service user enrollment features. "The low total cost of ownership is an important benefit as it leads to a rapid ROI," says McKinney.
"Financial organizations are motivated to buy our identity management suite as it provides effective support for regulatory compliance mandates, a need to maximize user productivity and a desire to reduce IT support costs," says Idan Shoham, CTO of M-Tech Information Technology, Inc. "M-Tech's IDM suite meets these needs through reliable authentication processes, manageable change authorization, and periodic user access certification, all supported by a platform designed for rapid deployment."
About M-Tech Information Technology, Inc.M-Tech is a leading provider of identity management solutions for the enterprise. The Hitachi ID Management Suite combines ID-Synch for user provisioning, P-Synch for password management, ID-Certify to provide regulatory compliance, ID-Access for self-service resource access, ID-Telephony for telephone password reset and Hitachi ID Automated Discovery for account cleansing and reconciliation. Combined, these products offer a comprehensive integrated identity management solution for mid-sized organizations to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months. For more information on M-Tech and its products, please visit Hitachi-ID.com or call 1.403.233.0740.
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324
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