News &  Events
Hitachi ID Facebook Page Hitachi ID Twitter Page Find us on Google+

M-Tech's Enhanced Secure Telephone Password Reset Solution Offers Added Value on Pricing and Product Features

ID-Telephony Delivers More for Less

Calgary, AB - August 1, 2005 - M-Tech Information Technology, Inc., a leading provider of identity management (IdM) solutions today announced the offering of its enhanced turn-key telephony-enabled password reset solution, ID-Telephony 4.0.

ID-Telephony is a convenient solution allowing self-service password reset via a telephone interface. It is useful for mobile and remote users who cannot readily access a web user interface for self-service, and for users who may be accustomed to obtaining service assistance from their IT help desk via the telephone.

Customers may deploy ID-Telephony as a stand-alone solution, or in conjunction with an existing IVR infrastructure. Users can be authenticated via touch-tone PIN, two factor token card, or biometric/voice print mechanisms. Once authenticated, users can manage passwords on any target system supported by the Hitachi ID Management Suite, manage their SecurID token card and request the re-issuance of PKI digital certificates.

"Hitachi ID Management Suite's open architecture allows for easy integration with any third party IVR and biometric solution," said Idan Shoham, M-Tech's CTO. "This has allowed many customers to integrate their existing telephony infrastructure with M-Tech's solutions. For example, one of our customers provides biometric voice print authentication services to over 150,000 users using their existing IVR and biometric engine. With ID-Telephony, M-Tech provides a scalable turnkey solution for its 500 plus customers who may not have their own extensible IVR environment."

"ID-Telephony enables our customers' end users to reset their passwords from remote locations, in an unattended mode, on a 7x24 basis," said Steve Cameron, senior vice president of managed services for Siemens Business Services. "This provides obvious operational benefits and improved productivity."

ID-Telephony is available as an add-on to an M-Tech IdM Suite installation. For maximum flexibility, ID-Telephony can operate on stand-alone servers or on existing P-Synch servers thereby requiring minimal additional hardware configuration and enabling the fastest possible deployment. ID-Telephony's price is substantially lower than any competitive solution while providing the most extensive functionality. A similar price differential also applies to the biometric voice print authentication options. ID-Telephony pricing starts at $2 per user for the touch-tone/RSA SecurID authentication options, with decreasing pricing for large user populations.

If you would like more information on ID-Telephony, please contact

About M-Tech Information Technology, Inc.

M-Tech is a leading provider of identity management solutions for the enterprise. The Hitachi ID Management Suite combines ID-Synch for user provisioning, P-Synch for password management, ID-Certify for regulatory compliance, ID-Access for self-service resource access, ID-Telephony for telephone password reset and Hitachi ID Automated Discovery for account cleansing and reconciliation. Combined, this suite offers a comprehensive, integrated identity management solution for mid-sized to global enterprises. M-Tech is the only identity management software vendor to consistently prove an ROI in three to six months. For more information on M-Tech and its products, please visit or call 1.403.233.0740.

M-Tech Contact

Dawn Mallyon
VP Marketing
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324

©2011 Hitachi ID Systems, Inc. All rights reserved. P-Synch is a trademark of Hitachi ID Systems, Inc. in the United States and Canada.

Copyright in these documents published on this Site is owned by Hitachi, Ltd. or Hitachi ID Systems. Copyright to some individual images contained within the portion of the Site may belong to others. Hitachi ID Systems authorizes you to reproduce the documents for non-commercial use by you or within your organization only, provided that the above copyright notice appears on each and all copies, documentation and other materials related to any use of these documents. Hitachi ID Systems specifically retains all rights, including copyright, which it may have in data, files and/or images, text and the media they contain. Commercial publications, copying or redistribution of Hitachi ID Systems documents in any manner for personal or corporate gain is prohibited without prior written permission.

Any product, service, program or technology described in any document by Hitachi ID Systems on this site may be the subject of other intellectual property rights owned by Hitachi ID Systems or others. Any such right that is not expressly licensed hereunder is reserved by Hitachi ID Sytems or Hitachi, Ltd. and/or the owner of such right.

Use of this site signifies your agreement to the Terms of Use. All other marks, symbols and trademarks are the property of their respective owners.