Educational institutions choose Hitachi ID Systems solutions to enhance productivity, improve security and lower IT support costs.

Calgary, Alberta, Canada - June 30, 2008 - Hitachi ID Systems, Inc., a leading provider in identity management solutions, today reported significant growth in new customer acquisition in the education sector. Hitachi ID Systems's award-winning identity management products have been recently licensed by numerous school districts and post-secondary institutions.

One such institution is Miami-Dade County Public Schools, the fourth largest school district within the United States. MDCPS deployed Hitachi ID Systems's software to 700,000 users, including 62,000 employees, enrolled students and parents.

“After implementing Hitachi ID Systems's software to 62,000 accounts, help desk calls have been maintained at 100 calls on peak days, even with 47,000 registered users,” stated Deborah Karcher, Miami-Dade County Public Schools CIO. “This translates to 75% user adoption and availability is now 365 days, 24 hours a day.”

In August 2006, MDCPS successfully deployed Hitachi ID Systems's solution to the students, parents, and community, approximately 400,000 additional ID's (462,000 in total). “The solution continues to demonstrate its value to the District,” said Karcher, “while our user base continues to increase, our help desk calls remain constant.”

For example, P-Synch, Hitachi ID Systems's leading password management solution, eliminates more than 85% of password-related IT support calls while increasing user productivity and organizational security.

“Educational organizations realize the importance of identity management automation to reduce IT support cost and ensure consistently secure authentication,” said Idan Shoham, Hitachi ID Systems's CTO. “Our suite solves all those issues.”


Learn more about Hitachi ID Systems, Inc. and Hitachi ID Identity and Access Management Suite at NECC in San Antonio at the Henry B. Gonzalez Convention Center June 29-July 2, booth #7016.

About Hitachi ID Password Manager

Password Manager is an integrated solution for managing credentials across systems and applications. It simplifies the management of passwords, tokens, smart cards, security questions and biometrics. Password Manager lowers IT support cost and improves the security of login processes.

Password Manager includes password synchronization, self-service password and PIN reset, strong authentication, federated access, enrollment of security questions and biometrics and self-service unlock of encrypted drives.

About Hitachi ID Identity Manager

Identity Manager is an integrated solution for managing identities, groups and security entitlements across systems and applications. It ensures that users are granted access quickly, that entitlements are appropriate to business need and that access is revoked once no longer needed.

Identity Manager implements the following business processes to drive changes to identities, groups and entitlements on systems and applications:

  • Automation: grant or revoke access based on changes in trusted data (typically HR).
  • Requests: users request changes to identity data or access rights -- for themselves or for peers.
  • Certification: stake-holders review the status and access rights of other users, to identify access which is no longer business-appropriate.
  • Workflow: users are invited to approve requests, implement approved changes or perform access reviews.
  • Analytics: examine trends, access rights, data consistency and policy compliance to identify and remediate problems.

About Hitachi ID Systems

Hitachi ID Systems, Inc. is a leading provider of identity and access management solutions. Hitachi ID software helps almost 1000 organizations with over 12 million combined users meet security, internal control, regulatory compliance, IT cost reduction and user service objectives.

Hitachi ID Identity and Access Management Suite includes Hitachi ID Identity Manager, Hitachi ID Password Manager and Hitachi ID Privileged Access Manager These products manage identities, entitlements and authentication factors across both on-premises and SaaS applications in the cloud.

Industry analyst Ovum Consulting recently recognized Hitachi ID Systems as an enterprise identity and access management powerhouse, citing the company's robust technology and exemplary customer support. Ovum “believes that Hitachi ID's focus on reducing the administrative and helpdesk burden and the company's focus on bottom-up IAM reflects the way in which organizations operate.”

For more information about Hitachi ID Systems and its products, please visit or call 1.403.233.0740.

Hitachi ID Systems Contact

Dawn Mallyon
VP Marketing
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324