New service allows customers to effectively manage their IDM system without allocating valuable staff.

July 6, 2009, Calgary, Canada -- Hitachi ID Systems, a leading identity management software provider, today announced their latest service offering: an Outsourced IdM (identity management) Administrator Service.

"We're in a unique position to help our customers in this challenging economic time," says Idan Shoham, CTO. "By presenting organizations with a choice in how they address Hitachi ID Password Manager deployment requirements, we can help ensure a smoothly running, widely adopted implementation and deployment process."

The Outsourced IdM Administrator Service eliminates the need for customers to hire, train and retain internal resources to manage Password Manager. The cost of internal resources vary from one organization to the next, but average annual savings are expected to be around $50,000.

The Outsourced IdM Administrator Service is designed to assist organizations who are unable to allocate technical staff to manage their Password Manager deployment. Using this service, organizations need not allocate a permanent system administrator to the deployment -- reducing operating cost and in many cases improving service to the organization, since a fully qualified and well trained administrator is guaranteed to be available at all times.

The quality of service received by customer organizations will in many cases be better with an outsourced administrator, due to regular monitoring, optimized administration, up-to-date patch management and ongoing addition of new integrations.

Customers can learn more about this service by contacting their Hitachi ID account representative, e-mailing or calling 1.403.233.0740 ext 1.

About Hitachi ID Systems

Hitachi ID Systems, Inc. is a leading provider of identity and access management solutions. Hitachi ID software helps almost 1000 organizations with over 12 million combined users meet security, internal control, regulatory compliance, IT cost reduction and user service objectives.

Hitachi ID Identity and Access Management Suite includes Hitachi ID Identity Manager, Hitachi ID Password Manager and Hitachi ID Privileged Access Manager These products manage identities, entitlements and authentication factors across both on-premises and SaaS applications in the cloud.

Industry analyst Ovum Consulting recently recognized Hitachi ID Systems as an enterprise identity and access management powerhouse, citing the company's robust technology and exemplary customer support. Ovum “believes that Hitachi ID's focus on reducing the administrative and helpdesk burden and the company's focus on bottom-up IAM reflects the way in which organizations operate.”

For more information about Hitachi ID Systems and its products, please visit or call 1.403.233.0740.

Hitachi ID Systems Contact

Dawn Mallyon
VP Marketing
Hitachi ID Systems, Inc.
500, 1401 1st Street S.E
Calgary, AB T2G 2J3
1.403.233.0740 ext. 324