April 26, 2011 -- Calgary, Canada -- For the second time this year, analyst firm Ovum Consulting has positioned Hitachi ID Systems, a developer of identity and access management (IAM) solutions, as an IAM vendor to consider. Most notably, the recently released report draws attention to Hitachi ID's impressive customer sentiment score and highlights the company's technology score, both of which rival those of the largest IAM vendors in the market. An earlier Ovum report praised Hitachi ID's robust technology and exemplary customer support.
This most recent report, “Identity and Access Management 2011/12: Delivering essential business protection and compliance,” compares and evaluates the technology of the key IAM vendors on the market. It explores the competitive dynamics within the IAM security market and is designed to help organizations make informed choices among the leading offerings while presenting a view of the market based on three factors: technology assessment, user sentiment and market impact. Along with Hitachi ID Systems, the report also covered products from CA, Entrust, Evidian, IBM, Microsoft, Novell, Oracle and RSA Security.
According to the report, “Hitachi ID Customer Sentiment scores are exceptional and it outscores more than eight of the other vendors profiled in this Decision Matrix on six of the eight Customer Sentiment dimensions.”
The 264-page report also highlights Hitachi ID's performance on the technology front. “Hitachi ID is among the four top performers in the 'Infrastructure Supported' technology dimension”, which is highly unusual for an IAM vendor of its size. Only Novell, CA, and IBM score higher in this dimension and none of the vendors of comparable size score close to Hitachi ID. The IAM vendor's role management capability set is comprehensive, and support for cloud-delivered applications includes the now-mandatory set of SaaS applications, Google Apps and Salesforce.
“Ovum believes that Hitachi ID will continue to be valuable in deployment sites that are expanding the scope of IAM from web access management and web SSO to a well-structured system for provisioning, de-provisioning and password management. Hitachi ID's offerings in the relatively smaller parts of IAM, such as privileged user management, are impressive as well,” the report said.
“Hitachi ID has impressed on all fronts, and its positioning on the technology front is clear,” said Graham Titterington, Ovum analyst. “While Hitachi ID is one of the smaller IAM vendors, they should be seriously considered because of the impressive nature of their full IAM suite.”
“This report validates our focus on customer service and customer-driven innovation,” said Gideon Shoham, CEO of Hitachi ID Systems. “While we may be smaller than many of our IAM market competitors, we are also agile and able to deliver robust technology and excellent service to our customers.”
The full Ovum report is available for a short period to selected, qualified companies.
Please visit Hitachi-ID.com/cgi-bin/emaildoc?document=IAM_REPORT.pdf to request.
Hitachi ID Systems, Inc. is a leading provider of identity and access management solutions. Hitachi ID software helps almost 1000 organizations with over 12 million combined users meet security, internal control, regulatory compliance, IT cost reduction and user service objectives.
Hitachi ID Identity and Access Management Suite includes Identity Manager http://Hitachi-ID.com/identity-manager/, Password Manager http://Hitachi-ID.com/password-manager/ and Privileged Access Manager http://Hitachi-ID.com/privileged-access-manager/. These products manage identities, entitlements and authentication factors across both on-premise and SaaS applications in the cloud.
Industry analyst Ovum Consulting recently recognized Hitachi ID Systems as an enterprise identity and access management powerhouse, citing the company's robust technology and exemplary customer support. Ovum “believes that Hitachi ID's focus on reducing the administrative and helpdesk burden and the company's focus on bottom-up IAM reflects the way in which organizations operate.”
For more information about Hitachi ID Systems and its products, please visit http://Hitachi-ID.com/ or call 1.403.233.0740.
Media and analysts please contact:
inmedia Public Relations
Mobile: +1 613 983 3300
inmedia Public Relations
Mobile: +1 902 308 1067