Thin and beautiful devices are commonplace nowadays, but it feels like nobody cares about usability any more.
What got me thinking about this is the age of my laptop. It’s an older Lenovo and has an awesome keyboard. We’re talking full keys, long travel, pre-chiclet design. My laptop is ugly as sin, but really easy to use when I travel. Sooner or later I’m going to have to replace this thing, and it seems that all laptops nowadays have chiclet keyboards. Ugh. I find it difficult to type at any appreciable speed on chiclet keyboards.
The newer keyboards look nicer, but they are harder to use. Smaller keys and shorter vertical travel.
This is a part of a larger trend.
Another example is very thin phones — with too small batteries and consequently less-than-desired battery life. I’d really rather my phone was 1mm thicker, a few tens of grams heavier, but had twice the battery life. I think most consumers might agree with me on that one.
Want another example? How about SIM cards. Oh how I hate the shrinkage of SIM cards! I travel often and instead of paying high roaming fees, I like to pick up a local SIM card when I arrive at foreign airports. That works great, but the SIM cards themselves have become so small that they are hard for someone with adult-size fingers to manipulate. Was it really necessary to shave off an extra few square millimeters? All SIM cards are electronically identical — the shrinkage is just in the plastic surrounding the chip. The original SIM card design was quite small, and new “micro” and “nano” SIMs are awful.
I’ve got more examples! Ports on laptops are one: Many new laptops either omit ports (Ethernet, VGA, etc.) or require dongles. Looks great, very thin, but quite a nuisance to use. Laptop power adapters are another. Why are there a hundred different kinds of plugs? All laptops consume 20V and about 5A – so why do we need so many shapes and sizes of power plugs?
Maybe this is an opportunity for some manufacturers to carve out a niche, selling to users who care about usability:
- Build slightly thicker devices, with more ports and bigger batteries.
- Support “big” SIM cards in phones.
- Standardize on something like USB-C PD for power, even in laptops.
- Advertise that these devices are built to be used, not just looked at.