Definition of Self-Service
Self-Service is any process that allows a user to access a system function that would otherwise only be available to a system administrator or Help Desk Analyst.
Is your help desk slammed by password reset calls?
Read more about Password Manager.
Still waiting for a new account?
Does it take too long to provision new users with accounts? Are your systems cluttered with orphan accounts?
Read more about Identity Manager.
Self-Service is any process that allows a user to access a system function that would otherwise only be available to a system administrator or Help Desk Analyst.