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As today's organizations deploy an ever-growing number of complex systems and manage existing or new staff, manual administration of user access to systems becomes costly and ineffective:

  • Requesting, routing, approving and acting on requests for new access, in particular for new staff, takes too long. New employees and contractors are unproductive as they wait.

  • Too many administrators are tied up in routine user management chores.

  • Access is not terminated promptly or reliably when people leave the organization, creating serious security vulnerabilities.

  • It is difficult or impossible to say who has access to what systems and data, let alone who had access in the past.

Clearly, these problems call for automation, to consolidate and rationalize the administration of user identity data across a variety of systems.

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