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Windows Shell Extension - Hitachi ID Group Manager

Hitachi ID Group Manager includes a Windows shell extension, which can be deployed on Windows XP, Windows Vista and Windows 7 PCs. If installed, this component can intercept Windows ``access denied'' error messages and present an expanded message which allows users to open a web browser to the Group Manager application, where they can request membership in the appropriate AD group.

The shell extension is packaged as a small, self-contained MSI package for easy distribution using SMS, GPOs, etc.


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Windows “Access Denied” dialog leading to group membership request


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Content:

  • A user is guided through the access request process.
  • The video starts with the user encountering a Windows "Access Denied" error dialog.
  • The user is guided to a request to for membership in the appropriate Active Directory security group.

Key concepts:

  • Users frequently need access to new shares, folders, etc. but they don't understand access control lists (ACLs) or security groups.
  • To attain high user adoption for self-service security entitlement management, it is important to implement a system which allows for this gap in users' knowledge.