A simple rule that illustrates cost savings from each Hitachi ID Group Manager feature:
Feature
Impact
Net help desk workload reduction
Self-service access requests:
Eliminates 50% of calls.
50%
Simplified resolution of access problems:
Shortens call duration by 50%.
75%
Scenario
Net workload reduction
Conservative estimate:
50/50
Optimized deployment:
60/80
92%
