HiIM Dynamic Workflow

The Hitachi ID Identity Manager workflow engine implements a single process for entering, validating, approving and executing change requests:

Contents
of a change
request:

  • Create user profile, login accounts.
  • Enable, disable login account.
  • Move, rename user object.
  • Change attributes.

Global
business
logic:

  • Validate, set profile attributes.
  • Filter, attach, remove resources.
  • Manage unique IDs, e-mail addresses, etc.
  • Authorizer routing, reminders, escalation, delegation.

Inputs,
outputs:

  • Inputs: self-service requests, automated processes, SOAP API.
  • Outputs: e-mails to users, help desk tickets, run connectors.

Consolidating the workflow process significantly reduces initial implementation and ongoing support costs.