Engaging users
Awareness: user enrollment
|
Fail |
Install the software and hope for the best. |
Users have no idea.. |
|
Poor |
Send a single mail-blast to all users once the system is up. |
Is it SPAM? |
|
OK |
Send a single, personalized e-mail to every user once the system is up. |
What about new hires? |
|
Good |
Send personalized reminders to every user with an incomplete profile. |
Easy to ignore. |
|
Very good |
Automatically open an enrollment UI when users sign into the network. |
Hard to ignore. |
|
Excellent |
Force non-responsive users to complete their profiles before they can use their PC. |
Impossible to ignore. |



