Engaging users

Awareness: user enrollment

Fail

Install the software and hope for the best.

Users have no idea..

Poor

Send a single mail-blast to all users once the system is up.

Is it SPAM?

OK

Send a single, personalized e-mail to every user once the system is up.

What about new hires?

Good

Send personalized reminders to every user with an incomplete profile.

Easy to ignore.

Very good

Automatically open an enrollment UI when users sign into the network.

Hard to ignore.

Excellent

Force non-responsive users to complete their profiles before they can use their PC.

Impossible to ignore.