- About 40% of password problems are due to users who cannot sign
into their workstation. ROI is severely impacted if this problem
is not automated!
- A smaller number of problems is due to mobile users who are
locked out, but the impact on users is very expensive!
- It is essential to provide SSPR to locked out users, via telephone,
secure kiosk account, GINA service or Credential Provider.
- In many organizations, it is even more important to provide
SSPR to users who are away from the office.