Support locked out users without deploying client software.

  • User signs on with the login ID HELP
  • No password is required to sign into the SKA.
  • The SKA account has a special security policy.
  • The policy specifies an alternate to the Windows shell.
  • The Hitachi ID Password Manager shell opens a kiosk-mode Web browser to the self-service password reset Web page.
  • Applies both to on-line and mobile users.
  • Can be used to reset/unlock both local and networked passwords.
  • No browser navigation, controls, border, etc.
  • Closing the browser logs the user off.