Call Tracking, E-mail Integration

Hitachi ID Password Manager has an open architecture to notify other systems of over 116 types of events.

  • Simple configuration specifies what events to capture and what actions to take.
  • Binary integration programs are included for:
    • Altiris
    • Assyst
    • BMC Remedy
    • BMC Service Desk Express
    • CA Unicenter
    • Clarify
    • HEAT
    • InfraHD HP Service Desk
    • Tivoli
    • Track-It!

  • Open integrations via SMTP, HTTP, HTTPS, XML, ODBC interfaces.