Self-Service, Anywhere

Self-service is complicated by connectivity and device options.

User location

Endpoint device

Connectivity

Reset/unlock

  • Work.
  • Home.
  • Airport.
  • Cafe.
  • Partner office.

  • Laptop.
  • Tablet.
  • Smart phone.

  • Wired at work.
  • Wired at home.
  • WiFi at home.
  • Public WiFi.
  • Tethered phone.
  • Cell modem.

  • Network password.
  • Cached password.
  • Smart card PIN.
  • Token PIN.
  • Encrypted HDD.

Example scenarios supported by Hitachi ID Password Manager:

  • Reset forgotten, cached AD password at airport.
  • Recover from forgotten full disk encryption password (via phone).