01. Building an Identity Management Business Case
02. Agenda
03. Business Challenges
      04. The User Lifecycle
      05. IAM in Silos
      06. Identity and Access Problems
      07. Identity and Access Problems (continued)
      08. Business Drivers for IAM
      09. IAM is Linked to Regulations
10. IAM Overview
      11. Identity and access management
      12. Integrated IAM Processes
      13. Connecting Users to Applications
14. IAM Value Proposition
      15. IAM Benefits
      16. Building a Business Case
17. Supporting Metrics
      18. Metrics: Password Management
      19. Metrics: IAM
      20. Metrics: Access Certification
      21. Metrics: Privileged Access Management
22. Effective IAM Projects
      23. IAM Project Cost
      24. Minimizing Deployment Cost
      25. Change Management: The Human Factor
      26. Getting an IAM Project Started