01. Building an Identity Management Business Case
02. Agenda
03. Business Challenges
      04. The User Lifecycle
      05. IAM in Silos
      06. Identity and Access Problems
      07. Identity and Access Problems (continued)
      08. Business Drivers for IAM
      09. IAM is Linked to Regulations
10. IAM Overview
      11. Defining Identity and Access Management
      12. Connecting Users to Applications
13. IAM Value Proposition
      14. IAM Benefits
      15. Building a Business Case
16. Supporting Metrics
      17. Metrics: Password Management
      18. Metrics: User Provisioning
      19. Metrics: Access Certification
      20. Metrics: Privileged Access Management
21. Effective IAM Projects
      22. IAM Project Cost
      23. Minimizing Deployment Cost
      24. Change Management: The Human Factor
      25. Getting an IAM Project Started