Identity and Access Needs are Ever-Changing

Digital identities require constant administration to reflect business changes:

Complexity creates delay and reliability problems:

• Who? (Types of users):
  Employees, contractors, vendors, partners, customers.
• Why? (Business events):
  Hire, move, change job function, terminate.
• What? (Change types:)
  Create/move/disable/delete user, update identity data and entitlements, reset passwords.
• Where? (Applications:)
  AD, Exchange, Notes, ERP, Linux/Unix, database, mainframe, physical assets.

• Productivity:
  Slow onboarding, change fulfillment.
• Cost:
  Many FTEs needed to implement security changes.
• Security:
  Unreliable access termination, inappropriate user entitlements. Enforce SoD policies.
• Accountability:
  Who has access to what? How/when did they get it?