Managing user identity information separately on multiple systems creates business problems:

  • Access termination across multiple systems is both slow and unreliable. As a result, terminated employees and contractors retain access.
  • Users accumulate excess entitlements, violating SoD policies and regulations such as SOX and HIPAA.
  • Users lose productivity waiting for needed entitlements.
  • Administrative changes spanning systems are redundant and expensive.
  • Forgotten passwords create costly help desk call volume.
  • Weak audit trails → lack of accountability, failed audits.