Maximizing and Monitoring Adoption

Notification Subsystem

The notification system controls when Hitachi ID Suite initiates communication with users. It is key to high user adoption rates.

Notification types

Interactive/popup web browser.

Notification levels

Forced (lock down PC until action completed).

Notification triggers

Incomplete profile (e.g., security questions).
Password expiry (imminent or past).
Expression in terms of identity attributes

Consequent actions

Complete enrollment.
Change passwords.
Visit a specified URL.

Process Throttling

N invitations/day.
Maximum frequency/message/user.
Date - day of week - time of day controls.