Technology Partners
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Axios Systems was formed in 1988 to respond to the challenge of delivering Best Practice ITIL Service Management. The result is assyst, the fully integrated help desk and IT service management software solution suite. The original Information Technology Infrastructure Library (ITIL) solution, assyst provides a powerful framework for tighter control of your IT infrastructure and goes beyond the Help Desk — the only enterprise-wide product that delivers an "out of the box" solution. assyst provides support professionals with the right tools and information to resolve problems faster thus improving IT efficiency, reducing cost of ownership and ensuring a higher return on investment. |
Hitachi ID Password Manager (formerly P-Synch) and Hitachi ID Identity Manager can automatically create, update and close tickets in Asysst. |
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BMC Software, Inc. is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide. |
Password Manager interfaces with Remedy's Action Request Systems and Magic IT Service Support Software, where it can automatically create, update and close help desk trouble tickets. In addition, Hitachi ID Systems customers may develop security requests authorization workflow systems using Remedy's Action Request Systems, and can leverage Identity Manager, Hitachi ID Systems user provisioning solutions, as a fulfillment engine to create, delete and update logical system access across a wide variety of enterprise systems following workflow approval. |
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ClearPoint Metrics is changing the way organizations drive improvement in IT and information security initiatives through the use of metrics and scorecards. ClearPoint Metrics solutions enable IT and Security executives and their teams to consistently and reliably measure, monitor, and communicate the state, business impact, and effectiveness of their IT governance, risk, and compliance initiatives. Their solutions make it possible to easily access, aggregate, and fuse together data from any application, server, or network device, transforming it into useful security performance metric information leading to higher quality communications and more confident decision making. Their innovations take the cost and friction out of obtaining the hard facts and data required for actionable IT and security performance assessments and solid compliance reviews. |
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FrontRange Solutions Inc. provides solutions to optimize the customer experience through customer relationship management, customer service and support, and e-business solutions to small and mid-size organizations. |
Password Manager is integrated with FrontRange’s award winning HEAT help desk software, where it can automatically create, update and close help desk trouble tickets. |
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IBM strives to lead in the invention, development and manufacture of the industry’s most advanced information technologies, including computer systems, software, storage systems and microelectronics. IBM translates these advanced technologies into value for our customers through our professional solutions, services and consulting businesses worldwide. |
Hitachi ID Systems identity and access management solutions manage users and passwords on IBM products including AIX, OS400, OS390, RACF, VM/ESA, IBM Directory Server and more. |
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HP's business technology optimization (BTO) products make up the industry's most comprehensive suite of IT management software for automating key processes across critical IT functions, including strategy, applications, and operations. HP Software leads the BTO market by partnering with industry leaders such as Hitachi ID Systems to provide complete solutions which extend and enhance its software portfolio. As the focus of IT shifts from systems management to business results, leading companies are investing in software from HP and partners such as Hitachi ID Systems to lower costs, improve delivery time and reduce risk for their most strategic business initiatives. |
HP Service Manager enables organizations to track and quickly respond to IT incidents and problems, 35-50% of which in most organizations are password-related. Using the tightly integrated Password Manager from Hitachi ID Systems, Service Manager customers can reduce these calls by 60-90% and employees can get back to work more quickly, all while maintaining complete visibility and control through familiar HP products and existing workflows. Password policy compliance is automatic and help desk callers are strongly authenticated, hardening security - and attestation of compliance during an audit is as simple as running a report. Learn more about the integrated solution from HP and Hitachi ID at http://h20229.www2.hp.com/partner/directory/ax/ca/hitachi-id-hitachi-id-password-manager.html. |
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McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse, and shop the web more securely. Backed by its unrivaled global threat intelligence, McAfee creates innovative products that empower home users, businesses, the public sector, and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. McAfee is relentlessly focused on constantly finding new ways to keep our customers safe. |
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Over the last three decades, technology has transformed the way we work, play, and communicate. Today, we access information and people from around the world in an instant. Groundbreaking technologies have opened the door to innovations in every field of human endeavor, delivering new opportunity, convenience, and value to our lives. Since its founding in 1975, Microsoft has been a leader in this transformation. As a reflection of that role and to help us focus on the opportunities that lie ahead they have established and embraced a new corporate mission. Microsoft’s mission: To enable people and businesses throughout the world to realize their full potential. |
Hitachi ID Systems is a Microsoft Gold Certified Partner.
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RSA, The Security Division of EMC, is the expert in information-centric security, enabling the protection of information throughout its lifecycle. RSA enables customers to cost-effectively secure critical information assets and online identities wherever they live and at every step of the way, and manage security information and events to ease the burden of compliance. RSA offers industry-leading solutions in identity assurance & access control, encryption & key management, compliance & security information management and fraud protection. These solutions bring trust to millions of user identities, the transactions that they perform, and the data that is generated. For more information, please visit www.RSA.com and www.EMC.com. |
Hitachi ID Systems products can leverage authentication using RSA’s SecurID/ACE and Access Manager systems. Password Manager and Identity Manager can also manage and provision SecurID tokens, and manage users and passwords on Access Manager deployments. Password Manager and Identity Manager are RSA-certified to manage SecurID tokens and Access Manager users: |
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VMware, the global leader in virtualization and cloud infrastructure, delivers customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VMware's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control. With more than 250,000 customers and 25,000 partners, VMware solutions help organizations of all sizes lower costs, increase business agility and ensure freedom of choice. |
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VoiceVantage is a recognized leader in designing, developing and marketing proprietary voice authentication software and products that capture and analyze human voiceprints for identification purposes for security, fraud prevention and numerous other applications. VoiceVantage's products are by comparison to other industry offerings, non-invasive, language independent, and are designed to operate with conventional telephone equipment and computer microphones, which unlike other biometric technologies, eliminates the need for specialized devices. Further information on VoiceVantage's biometric voice verification technology can be found at www.voicevantage.com. |
Hitachi ID Systems incorporates VoiceVantage's voice authentication software for voice biometrics. |
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