Hitachi ID Password Manager

Hitachi ID Password Manager (formerly P-Synch) is an enterprise solution for managing passwords and other types of credentials. It improves the security of passwords and related IT support processes, reduces the cost of user support and improves user productivity. This is done with features such as password synchronization, self-service password reset, enterprise single sign-on, PIN resets for tokens and smart cards, enrollment of security questions and biometrics and emergency recovery of full disk encryption keys.

Users have too many passwords. A typical user in a large organization may have 10 to 20 passwords on internal systems. Users respond to this complexity by:

Avoiding password changes,
choosing simple passwords,
writing down their passwords or
forgetting passwords.

This creates real business problems:

Inconvenience for users,
security compromises and
high help desk call volumes.

Users may also have smart cards or tokens that users unlock with a PIN (which they will occasionally forget). Users may have a PC whose hard disk is encrypted with a password -- another type of login problem.

Password Manager, a component of the Hitachi ID Management Suite, is a system that helps users to better manage their own credentials. Password Manager:

Strengthens the security of login-related IT support processes.
Reduces the volume and duration of IT support calls.
Improves user productivity.

Password Manager accomplishes this with:

Password synchronization and single sign-on.
Self-service password reset and PIN reset.
Recovery of forgotten activation passwords for full disk encryption.
Simplified enrollment of security questions, mobile phone numbers and biometrics.

Password Manager includes connectors to manage PINs, passwords and encryption keys on over 100 kinds of systems and applications.

Hitachi ID Password Manager

About Hitachi ID Password Manager

Business Challenge

Solution and Features