Hitachi ID Password Manager was the first program developed specifically for multi-platform password management. Today, other programs offer some subset of its features, and cover some subset of its platform coverage. Password Manager remains the premiere password management solution, licensed by over
1200 for over 14 million world-wide.
Password Manager is the leading solution for password synchronization. Password Manager advantages include:
Users can continue to manage their password natively and let Password Manager automatically propagate updates. Alternately, users can access a Password Manager web user interface, which is more informative and works well for off-site users as well as those logging into a LAN domain.
Even when user IDs are different on different systems and there is no reliable correlating data, Password Manager can prompt users to enter and validate their own IDs.
Password Manager never requires client software. Native password changes are intercepted on servers, not clients.
Password Manager includes connectors for many types of systems and applications, minimizing the amount of custom code organizations must write to integrate it into their infrastructure.
Password Manager deployments can process peak loads of tens of thousands of password synchronization events per hour. Password Manager works well with load balancers and includes proxy servers to manage distant targets. A built-in queue allows Password Manager to automatically retry password updates when target systems are unresponsive.
Password Manager is the leading solution for self-service password reset, PIN reset and intruder unlock. Password Manager advantages include:
Password Manager is accessible from any web browser -- including smart phones (Android or iOS apps or voice call). More importantly, password reset is available from the login screen, even when the user is away from the office -- via a combination of WiFi, VPN and ActiveX to reset locally cached passwords.
With Password Manager, users who forgot their password can be strongly authenticated, including browser fingerprinting, sending a PIN to the user's phone or personal e-mail or using an app previously installed on the user's phone. There is no reason to limit self-service password reset to be authenticated with just security questions, as all these capabilities are included at no extra cost.
Users with full disk encryption on their PC normally have to type a password before the OS starts. If they forget this, they require an unlock process that works without a browser or even operating system running. Password Manager includes full disk unlock via telephony self-service.
Self-service is only useful if adopted by users. Users must enroll a profile (security questions, ID mapping, etc.) before they can use the solution, but users rarely volunteer to do so. Password Manager is the only product in this category that includes a managed enrollment feature, to invite, then nag, then (optionally) force users to complete registration. This significantly improves ROI.
Some organizations do not wish to deploy code to the endpoint. Password Manager supports this with a secure kiosk account and with telephony options. Note that some features, such as password reset for off-site users who have triggered an intruder lockout or forgotten their password, are impossible without client code, however.
Password Manager includes connectors for many types of systems, directories and applications, minimizing the amount of custom code organizations must write to integrate it into their infrastructure.
Password Manager deployments are typically very short. One of the most impressive deployments to-date was a customer who activated full functionality for 90,000 users with integrations to AD, mainframe and SAP in 5 days.
Password Manager has no single point of failure. Everything can be replicated across multiple, active servers -- the application, database, connectors, workflows and more.