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Hitachi ID Password Manager network architecture

Hitachi ID Password Manager is designed for:

  • Security:

    Password Manager is installed on hardened servers. All sensitive data is encrypted in storage and transit. Strong authentication and access controls protect business processes.

  • Scalability:

    Multiple Password Manager servers can be installed, using a built-in data replication facility. Workload can be distributed using any load-balancing technology (IP, DNS, etc.). The end result is a multi-master, distributed architecture that is very easy to setup, as replication is handled at the application layer.

  • Performance:

    Password Manager uses a normalized, relational and indexed database back end. All access to the database is via stored procedures, which help to minimize communication overhead between the application and database. All Password Manager code is native code, which provides a 2x to 10x performance advantage as compared to Java or .NET

  • Openness:

    Open standards are used for inbound integration (SOAP) and outbound communications (SOAP, SMTP, HTTP, etc.).

  • Flexibility:

    Both the Password Manager user interface and all functionality can be customized to meet enterprise requirements.

  • Low TCO:

    Password Manager is easy to set up and requires minimal ongoing administration.

Figure [link] illustrates the Password Manager network architecture:


    Network architecture diagram

  • Users normally access Password Manager using HTTPS from a web browser.

  • Multiple Password Manager servers may be load balanced using either an IP-level device (e.g., Cisco Local Director, F5 Big/IP) or simply using DNS round-robin distribution.

  • Native password changes on some systems may trigger transparent password synchronization. A password change interceptor DLL, library or exit may capture such changes and initiate transparent password synchronization.

  • Users may interact with Password Manager via an app on their phone. Where this is allowed by Hitachi ID Systems customer, the app on the phone connects via HTTPS to a Linux/Tomcat proxy server in the cloud or on the Hitachi ID Systems customer DMZ. Simultaneously, each Password Manager server keeps open a pool of HTTPS connections to the same proxy system(s). The proxies broker communication from user phones to the on-premise Password Manager server(s) after authenticating both connections. The app is authenticated by offering up a key, which was deployed earlier at phone activation time and which may be revoked at any time.

  • Users may make a voice phone call to an IVR system and be authenticated either using touch-tone input of personal information or using a voice print. Authenticated users may initiate a password reset.

  • Password Manager connects to most target systems using their native APIs and protocols and thus requires no software to be installed locally on those systems.

  • Local agents are provided for Unix/Linux servers and z/OS mainframes. A local agent is recommended for z/OS -- on Unix/Linux it's only included in case there is no SSHD. Use of these agents improves transaction security, speed and concurrency.

  • A local agent is mandatory on older RSA SecurID servers (version 7.x and later exposes a remote API).

  • Where target systems are remote and communication with them is slow, insecure or blocked by a firewall or NAT, a Password Manager proxy server may be co-located with the target system in the remote location. In this case, servers in the main Password Manager server cluster initiate fast, secure connections to the remote proxies, which decode these transactions and forward them to target systems locally, using native, slow and/or insecure protocols.

  • Password Manager can look up and update user profile data in an existing system, including HR databases (ODBC), directories (LDAP) and meta-directories (e.g., WMI to Microsoft ILM).

  • Password Manager can send e-mails to users asking them to complete enrollment, participate in workflow processes or to notify them of events impacting their profiles. Over 300 events can trigger e-mail notification.

  • Password Manager can create tickets on many types of incident management systems, either recording completed activity or requesting assistance (security events, user service follow-up, etc.). Over 300 events can trigger ticket generation. Binary integrations are available for 20 help desk applications and open integration is possible using mail, ODBC, SQL and web services.

Read More:

  • Transparent Password Synchronization:
    How Password Manager intercepts native password changes on key systems and forwards new passwords to other applications.
  • Web Browser Password Management:
    How users are reminded to change passwords by e-mail or web pop-up and how they change multiple passwords to a single new value through the Password Manager web portal.
  • Login Prompt Access to Password Reset:
    How Password Manager enables users who locked themselves out of their PC login or boot prompt to resolve their problem without calling the help desk.
  • Telephone Password Reset:
    Enabling users to reset passwords and PINs and to recover full disk encryption keys over a telephone using Password Manager.
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