In addition to connectors to communicate with target systems, Hitachi ID Password Manager
includes many other integrations, to send e-mail, create tickets in an
incident management system, authenticate users via phone or web and more.
- Flexible Authentication:
Password Manager can integrate with any authentication system and mechanism.
- Sending E-mails:
Use of E-mail to prompt users to register and notify users of events relating to their Password Manager profiles.
- Help Desk Tickets:
Password Manager can automatically create, update and close tickets in a help desk application in response to over 100 events and alarms.
- Embedding in Web Portals:
Password Manager can integrate with both support-centric and general-purpose web portals, to offer a seamless user experience.
- Telephony (IVR):
Password Manager allows users to reset their own passwords and PINs and to recover encryption keys using a telephone, through interactive voice response (IVR) integration.