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Supported User Interfaces - Hitachi ID Password Manager

Hitachi ID Password Manager supports several user interface mechanisms:

  • Transparent password synchronization is initiated from a native password change on a variety of existing systems, including Windows server or Active Directory (32-bit, 64-bit), Sun LDAP, IBM LDAP, Oracle Internet Directory, Unix (various), z/OS and iSeries (AS/400).

  • Password Manager can invite users to register and notify users of events relating to their profiles, by sending e-mails, by opening a web browser from a network login script or by sending Windows popup messages to users who have signed into a domain.

  • Users can manage their passwords and authentication profiles using any web browser (desktop, smart phone, tablet, etc.), using an HTML web interface. The Password Manager web interface is compatible with reverse web proxies and can be load balanced across a replicated Password Manager servers.

  • Users who forget their passwords can dial an IVR system with any telephone and initiate a password reset. Authentication using either touch-tone entry of personal secret information or using voice print verification is supported. Existing IVR systems can be extended using a Password Manager remote API or Hitachi ID Telephone Password Manager -- a turn-key IVR system specifically designed for password resets.

  • Users who forget their network login password can launch a kiosk-mode web browser from the desktop login screen. This can be done using any of several methods:
    • A domain secure kiosk account (SKA): is an Active Directory user, normally called "help", with an easy-to-remember or blank password. A security policy (GPO) is applied to this user, to launch a locked down full-screen web browser instead of the usual Windows desktop. The SKA does not require a client software deployment. It is supported on any version of Windows.

    • A LSKA: is a variant of the domain SKA, but where the special user is defined on each user's workstation rather than the domain. The LSKA has the added capability of launching a temporary VPN connection, to enable remote users to access self-service password reset despite being off-site and off-line initially.

    • A GINA service: this is a service installed on Windows XP clients, which adds elements to the login screen. This includes both an "I forgot my password" button on the main login dialog and a "Reset password / clear intruder lockout" button on error dialogs. Note that a GINA DLL is not installed, but instead the native GINA UI is extended on the fly. This makes the GINA service a much less dangerous component than GINA DLLs.

      A temporary VPN option is available to assist off-site users.

    • A credential provider DLL: this is a service installed on Windows Vista/7/8 clients, which adds elements to the login screen. This allows users who forgot their password or triggered an intruder lockout to access self-service password reset.

      A temporary VPN option is available to assist off-site users.

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