Hitachi ID Privileged Access Manager Overview
Hitachi ID Privileged Access Manager is network security software designed specifically to address
the problem of insecure, static and well-known administrator passwords.
In a typical medium to large organization there are thousands
of servers, workstations and network devices. Often, there is a
single, shared administrator password for every type of device.
For example, one password may be used for each laptop of a
given type or for every server built with a given image. This is
convenient for data center and desktop support staff: if they need to
perform maintenance or an upgrade on a system, they
know how to log in.
Such static and well-known privileged passwords create both
operational challenges and security problems:
- When administrator login IDs are shared by multiple IT users,
there is no audit trail linking administrative changes to individual
IT staff. If someone makes a change to a system that
causes a malfunction, it can be difficult to determine who caused the
problem. This makes problems harder to diagnose and repair.
- When the same privileged account and password exists on
many systems and is used by many people or software agents, it
is difficult to coordinate password changes. As a result, privileged
passwords are rarely changed and are often
known to former employees and departed contractors.
The obvious solution to the security vulnerability of static and shared
privileged passwords is to change these passwords so that each
one is unique and changes regularly. Doing this can be technically
- There are thousands of privileged accounts:
Automation is required to onboard systems and accounts,
schedule password changes and authorize access to accounts.
- There are many kinds of systems, all with privileged accounts:
The automation must include many integrations -- to client and server
operating systems, databases, applications, hypervisors and guest VMs,
network devices, health monitoring hardware, web services and more.
- The majority of privileged accounts are on PCs and laptops.
End user PC passwords are hard to manage centrally:
- PCs may be powered down, disconnected or firewalled.
- PC IP addresses may change along with physical location and be behind NAT in any case.
- PCs may be configured to block inbound service connections, including
requests to change local passwords.
- Connectivity to servers and applications.
- Network-attached systems may not always be running. This is especially
true of demand-driven VMs.
- Routing problems, firewalls and name resolution (DNS) problems may
block access to network services.
- Systems with privileged accounts are heterogeneous -- a single mechanism
or protocol cannot support them all.
- Secure, reliable storage.
Once automation is implemented to regularly change passwords,
technical challenges regarding their storage must be addressed.
The password storage system must:
- Be secure.
An insecure storage system, if compromised, would allow an
intruder to gain administrative access to every device in
the IT infrastructure.
- Be reliable.
A disk crash or facility interruption affecting the credential
vault would lock out access to every privileged account.
- Include fine-grained access controls.
Only the right people should get access to the
right accounts, at the right time, after strong authentication.
- Log access disclosure.
Access to privileged accounts must be logged, to create
accountability, both operationally and in the event of a forensic
These challenges are not trivial -- a custom software development
project may get some of them wrong, with
possibly disastrous consequences.
To ensure robust management of administrator passwords, it makes sense to
acquire and deploy an expertly built application for managing administrator
passwords. That application is Privileged Access Manager.
Privileged Access Manager is a system for securing access to privileged accounts. It works by regularly randomizing privileged passwords on workstations, servers, network devices and applications. Random passwords are encrypted and stored on at least two replicated servers.
- Business Case:
Privileged Access Manager helps organizations secure access to privileged accounts by randomizing their passwords and forcing users to sign into Privileged Access Manager when they need privileged access. It automatically deactivates access for departed IT users and creates a forensic audit of login session to sensitive accounts.
- Screen Shots:
Snapshots of the Privileged Access Manager web interface.
- Screen Recordings:
Recordings of user interaction with Privileged Access Manager.
- Concept Animations:
Animated demonstrations illustrating user interaction with Privileged Access Manager and data flow between components on the network.
- Slide Decks:
Slide presentations that discuss privileged access management in general and Privileged Access Manager in particular.