Challenges / Solutions Temporary Privileged Access
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Temprary Privileged Access - Hitachi ID Privileged Access Manager

Business Challenge
Hitachi ID Privileged Access Manager Solution

Software developers normally have privileged access to development and test systems, but not production. This is a reasonable control, but it creates delays when production systems have problems and require troubleshooting.

  • Privileged Access Manager includes a workflow engine, designed to allow people who do not have regular administrative access to systems to request such access.
  • Programmers or system owners can request access for a particular developer to get a privileged password, at an indicated time and for a specified interval.
  • Requests are entered on a web form, e-mails are sent to system owners or authorizers to approve access and recipients receive an e-mail with a link to an access disclosure page.
  • The workflow includes reminders, escalation and delegation to ensure response.

Using Privileged Access Manager, one-time disclosure of passwords is convenient and secure.