The term password management software actually has two meanings, depending on context:
Focusing on the enterprise: Users have too many passwords. A typical user in a large organization may have 10 to 20 passwords used to sign into different systems and applications. Users respond to this complexity by:
This creates real business problems:
Users may also have smart cards or tokens that users unlock with a PIN (which they will occasionally forget). They may also use security questions in some contexts or a password to unlock an encrypted filesystem on their PC. Some users use biometrics, such as finger prints, voice prints or face recognition to sign into systems or applications. Users may experience login problems with any of these credentials.
Hitachi ID Password Manager is a complete solution for managing passwords and other credentials, intended for users in a medium to large enterprise. It includes self service password reset features, Active Directory integration and Self-Service -- a set of capabilities that enable self-service even anywhere -- including from pre-boot, from the Windows login prompt and while away from the office.