User Provisioning Tool
A user provisioning system is shared IT infrastructure which is used
to pull the management of users, identity attributes and
security entitlements out of individual systems and applications,
into a shared infrastructure.
User provisioning is intended to make the creation, management and
deactivation of login IDs, home directories, mail folders, security
entitlements and related items faster, cheaper and more reliable.
This is done by automating and codifying business processes such
as onboarding and termination and connecting these processes to
User provisioning systems work by automating one or more processes:
Detect adds, changes and deletions in a system of record
(SoR, such as HR) and make matching changes -- create accounts,
grant/revoke access, etc. on integrated systems and applications.
- Self-service requests:
Enable users to update their own profiles (e.g., new home phone
number) and to request new entitlements (e.g., access to an
application or folder).
- Delegated administration:
Enable managers, application owners and other stake-holders to
request changes to identities and entitlements within their scope
- Access certification:
Periodically invite managers and application or data owners to review
users and security entitlements within their scope of
authority, flagging inappropriate entries for removal.
- Identity synchronization:
Detect changes to attributes, such as phone numbers or department
codes on one system and automatically copy to others.
- Authorization workflow:
Validate all proposed changes, regardless of their origin and
invite business stake-holders to approve them before they are
As well, a user provisioning system must be able to connect
these processes to systems and applications, using connectors
- List existing accounts and groups.
- Create new and delete existing accounts.
- Read and write identity attributes associated with a user object.
- Read and set flags, such as "account enabled/disabled,"
"account locked," and "intruder lockout."
- Change the login ID of an existing account
- Read a user's group memberships.
- Read a list of a group's member users.
- Add an account to or remove an account from a group.
- Create, delete and set the attributes of a group.
- Move a user between directory organizational units (OUs).
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