User Provisioning

Learn more about user provisioning.

Identity and access management systems, sometimes also called user provisioning, access governance or identity governance and administration systems, externalize the management of users, identity attributes and security entitlements out of individual systems and applications, into a shared infrastructure.

IAM systems make the creation, management and deactivation of login IDs, home directories, mail folders and security entitlements faster, less costly and more reliable. This is done by automating business processes for as onboarding, change requests and deactivation for each user community and by linking these processes to the systems and applications that have account repositories.

IAM systems generally implement one or more of the following processes:

  • Automation:
    Detect adds, changes and deletions in a system of record (SoR, such as HR) and make matching changes -- create accounts, grant/revoke access, etc. on integrated systems and applications.
  • Self-service requests:
    Enable users to update their own profiles (e.g., new home phone number) and to request new entitlements (e.g., access to an application or folder).
  • Delegated administration:
    Enable managers, application owners and other stake-holders to request changes to identities and entitlements within their scope of authority.
  • Access certification:
    Periodically invite managers and application or data owners to review users and security entitlements within their scope of authority, flagging inappropriate entries for removal.
  • Identity synchronization:
    Detect changes to attributes, such as phone numbers or department codes on one system and automatically copy to others.
  • Authorization workflow:
    Validate all proposed changes, regardless of their origin and invite business stake-holders to approve them before they are committed.

IAM systems generate value by applying the identity and entitlement changes produced by the above processes to account repositories, using connectors that can:

  • List existing accounts and groups.
  • Create new and delete existing accounts.
  • Read and write identity attributes associated with a user object.
  • Read and set flags, such as "account enabled/disabled," "account locked," and "intruder lockout."
  • Change the login ID of an existing account (rename user).
  • Read a user's group memberships.
  • Read a list of a group's member users.
  • Add an account to or remove an account from a group.
  • Create, delete and set the attributes of a group.
  • Move a user between directory organizational units (OUs).

Hitachi ID Identity Manager manages the lifecycles of identities and entitlements. It includes:

  1. Automated updates driven by a system of record.
  2. A request portal.
  3. A workflow engine to invite people to approve requests, certify access or complete tasks.
  4. Access certification processes.
  5. Policy engines to enforce a variety of types of rules.
  6. Reports, dashboards and analytics.
  7. Automated connectors and human implementers.
  8. Unified management of logical access and physical assets.
  9. Identity synchronization.

Identity Manager includes connectors to manage users and entitlements on over 120 kinds of systems and applications, on-premise and in the cloud.

These capabilities are accessed via a web portal, compatible with both full-screen browsers (PC, tablet) and smart-phones (via mobile app).

Return to Identity Management Concepts