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INTRODUCTION
- Introduction
- Concepts
- Training Lab
INSTALLING ID MANAGER
- Installing the Server Software
- Internals
- Agent Operations
- Operation Codes
USING THE ADMINISTRATION MODULE
- About the Administration Module
- Accessing the Administration Module
- Navigating in
- Updating Information
SETTING UP YOUR ID MANAGER ENVIRONMENT
- Getting Started
- Target Systems
- Active Directory
- LDAP Directories
- Configuring LDAP Attribute Script
- Microsoft SQL Server
- Unix Servers
- Configuring psynch.psl
- Users
- E-mail Notification
- Access and Authentication
- Password Policy
- Question Sets
- Target attributes
- Request attributes
- Locations and Types
- Templates and Roles
- Account Groups
- Inventory Objects
- Attribute Access Controls
- Authorizers
MANAGING PROCESSES
- About Processes and Options
- Authorization workflow
- Organization Chart Data
- User Provisioning
- Authorization and Approval
- Routing Requests
- Delegation
- Creating a New User
- IDR Managing Existing Users
- Managing Your Information
- Updating Your Q&A Profile
- Managing Your Accounts
- Tracking and Canceling Requests
- Receiving Inventory Items
- IDA Managing Existing Users
- Updating Profile Information and Access Rights
- Updating User Q&A Profiles
- Managing Existing User Accounts
- Inventory Management
CONFIGURING PRODUCT FEATURES
- Web Modules
- System Configuration module (PSA)
- Front-end module (PSF)
- User Administration module (IDA)
- Update Challenge-Response module (PSQ)
- Manage Claims on Accounts module (PSL)
- Submit Requests module (IDR)
- Authorize Requests module (IDP)
- Track Requests module (IDS)
- Fulfill Manual Tasks module (IDV)
- OrgChart Administration module (IDG)
- Update Subordinate List module (IDO)
MANAGING YOUR SERVERS
- Scheduling Maintenance
- Auto discovery
- Managing Services
- Workflow manager service (idwfm)
- Transaction monitor service (idtm)
- Proxy service (psproxy)
- Database service (iddb)
- API service (idapi)
- Logging service (idmlogsvc)
- Scheduler service (psscheduler)
- Monitoring Servers
- Running Reports
EXTENDING FUNCTIONALITY
- Using Plug-ins
- Configuring Event Actions (Exit Traps)
- Configuring E-mail, and Integration with Remedy ARS and Peregrine Service Center
- Customizing the Graphical User Interface
- Installing Client Tools
- Proxy Servers
ORGANIZATION CHART MANAGEMENT
- Starting an OrgChart Update round
- Managing Subordinates
CERTIFICATION MANAGEMENT
- Starting a certification round
- Managing Subordinates
NETWORK RESOURCE MANAGEMENT
- Adding resources to manage
- Requesting Access
AUTOMATED PROVISIONING
- Setting up idtrack
- Writing an idtrack script
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