Required Skillset
Required Skillset for training courses
Hitachi ID recommends that candidates for online training be familiar with a majority of the following:
- System and process design:
- Security policy.
- Network and data architecture.
- IT support infrastructure and processes.
- Product installation, ongoing administration:
- Windows / AD administration.
- Web server configuration and management.
- Web application deployment and administration.
- Initial integration and ongoing updates and extensions:
- Familiarity with each target system.
- IT support infrastructure and processes.
- E-mail infrastructure.
- IVR infrastructure, if telephony integration is in scope.
- Development of business logic:
- Programming or scripting (e.g., Perl, VB, Java, etc.).
- Familiarity with data sources: LDAP, RDBMS, etc.
- Familiarity with web applications, including HTML and optionally (to support a more interactive UI) JavaScript.
- UI customization:
- HTML and CSS markup.
- JavaScript and AJAX if highly interactive forms are in scope.
- Deployment and ongoing support:
- IT support infrastructure and processes.
- User education.
- Metrics.
