Improving User Service with Hitachi ID Systems solutions

Hitachi ID Management Suite is designed to improve the user experience as it relates to authentication processes and security change management:

Your Challenge	Our Solution	Details
Users have too many passwords to remember.		With password synchronization, replaces multiple passwords with just one or two.
Users forget their passwords or trigger lockouts, and it takes too long to resolve these problems.		With self-service password reset, users can resolve their own login problems from a web browser, their PC login screen or even a telephone.
Users have to type their login ID and password into too many different application login screens.		With reduced signon, users are automatically signed into applications.
It is hard for users to figure out how to request access to shares and folders when they change roles or projects.		Users can browse network resources directly and request access using workflow.
It is hard for managers to figure out how to requisition access for new contractors and employees.		Self-service workflow allows managers to request access for new hires by filling out a simple web form.
It takes too long to approve security changes.		Reliable authorization, including invitations to multiple approvers, approval by N of M, reminders, delegation and automatic escalation ensures that changes are approved and completed promptly and reliably.