Reducing IT Support Cost with Hitachi ID Systems Solutions

Hitachi ID Management Suite is designed to reduce the IT support costs for medium to large organizations:

Your Challenge	Our Solution	Details
Too many password-related help desk calls		With password synchronization, users have fewer passwords to remember -- so they have fewer problems in the first place. With self-service password reset, users can resolve their own forgotten-password and lockout problems, without calling the help desk.
Too many people are involved and too much time is spent on onboarding and deactivating users.		With automated user administration, basic user setup and deactivation can be driven by an HR feed, with no IT involvement at all. With self-service workflow, managers and other stake-holders can manage changes directly.
The help desk receives too many "access denied" problem calls.		With self-service workflow, users and resource owners can manage membership in Active Directory groups without calling the help desk.