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Reducing IT Support Cost

Hitachi ID Identity and Access Management Suite is designed to reduce the IT support costs for medium to large organizations:

Your Challenge
Our Solution
Your Results
Too many password-related help desk calls. Hitachi ID Password Manager logo
  • With password synchronization, users have fewer passwords to remember -- so they have fewer problems in the first place.
  • With self-service password reset, users can resolve their own forgotten-password and lockout problems, without calling the help desk.
Too many people are involved and too much time is spent on onboarding users and deactivating access. Hitachi ID Identity Manager logo
The help desk receives too many "access denied" problem calls. Hitachi ID Identity Manager logo
  • With self-service, users and resource owners can manage membership in Active Directory groups without calling the help desk.
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