Supporting over 7,500 employees and 5 major corporate applications, Cessna's IT help desk was inundated with password reset calls. To address this, a password management system was required - to reduce problem frequency and push problem resolution to a self-service model.
About Hitachi ID Systems, Inc.
Hitachi ID Systems delivers access governance and identity administration solutions to organizations globally. Hitachi ID solutions are used by Fortune 500 companies to secure access to systems in the enterprise and in the cloud.
With fully integrated and user friendly solutions and an exceptionally experienced team, customer service and satisfaction remains Hitachi ID's number one priority. The scalable product architecture delivers excellent management and governance of user access for global enterprises, while a pragmatic design minimizes total cost of ownership and makes the solution affordable for mid-sized organizations.
Hitachi ID's solutions enable organizations to effectively manage every aspect of the user lifecycle. The Suite includes Hitachi ID Identity Manager, Hitachi ID Access Certifier, Hitachi ID Password Manager, Hitachi ID Privileged Password Manager and Hitachi ID Group Manager.
Access to this document requires registration. Please fill in the form below. The full document will be emailed to you automatically.