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Coordinating Administrative Changes

Business Challenge

Multiple administrators often have to work on the same system at the same time. This may be to make unrelated changes or because an impatient user asked multiple people to make the same change.

When administrators work on the same system, they should coordinate their work, to avoid duplication and conflicting changes. This coordination can be hard to arrange without automation.

Hitachi ID Privileged Access Manager Solution
  • Privileged Access Manager can limit the number of people who are shown the same password at the same time. For example, at most one or two people might be allowed to get the same root password at any given time.
  • Privileged Access Manager can notify administrators of one another's password disclosure. For example, if administrator 1 discloses password PA, when administrator 2 discloses the same password, Privileged Access Manager can display a note to administrator 2 about the fact that administrator 1 already has PA, and can send an e-mail or SMS to administrator 1 indicating that administrator 2 now also has PA.

Using Privileged Access Manager, administrators can coordinate their work and avoid conflicts.

Read More:

  • Infrastructure Auto-discovery:
    In large organizations, it is not feasible to configure Privileged Access Manager manually. Instead, an auto-discovery capability is needed to find servers and accounts where Privileged Access Manager should randomize passwords and control logins.
  • Static Passwords:
    One of the key benefits of Privileged Access Manager is to eliminate static passwords on privileged accounts by automatically changing these passwords -- by default, daily.
  • Service Account Passwords:
    Managing passwords on Windows service accounts is challenging because of the need to coordinate password changes among Windows, Active Directory, Service Control Manager and more. Privileged Access Manager automates this process and allows organizations to frequently change service account passwords.
  • Embedded Application Passwords:
    Privileged Access Manager includes an API designed to enable applications to replace embedded, plaintext passwords with secure access to the vault.
  • Emergency Access:
    Privileged Access Manager automates and secures the process of signing IT users into administrator accounts in the event of an emergency.
  • Reliable Deactivation:
    Privileged Access Manager helps organizations to promptly, reliably and completely deactivate the access of former IT staff.
  • Administrator Accountability:
    Privileged Access Manager makes IT staff accountable for changes they make to systems and applications by recording who connected to what system, when and even by recording their login sessions.
  • Forensic Audits:
    Privileged Access Manager can record login sessions to privileged accounts and replay these recordings in the context of a forensic audit.
  • Coordinating Administrative Changes:
    Privileged Access Manager controls administrator logins and so is able to notify administrators that sign into a system of one-anothers login sessions. This notification helps IT staff coordinate their work.
  • Temporary Privileged Access:
    There are often cases where users who do not normally require elevated privileges do need them temporarily. A typical example of this is developer access to production systems, to help with production migration or troubleshooting. Privileged Access Manager enables such temporary access in a secure and auditable fashion.
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